customer care

HBC Transportation is succeeding because of trust of our customers on us. HBC logistics knows that an automated handling system is a significant investment and our customers rely on it day in and day out to keep their business running smoothly. We have listened to our customers to gain a true understanding of their service and support needs over the time. We have a separate team who take care of our customer's queries and they help the customers of HBC to let them know the real-time status of their freight. Our team gives first priority to our customers. Our customer service team works 24/7.
In addition to on–site service sophisticated software analysis and built-in diagnostics allow our customer support team to provide assistance and correct any error over the phone to rectify issues as quickly as possible. Our support staff can connect straight to our customers, to quickly follow up the inquiries.